Terms and Conditions for private bookings (of Workshops & Children's Parties)

(Terms and Conditions for bookable workshops I advertise -  click here)

BOOKING & PAYMENT

  • Payments are due at the time of the booking to secure your date, Payments are non-refundable.

  • Venue payment is due at the time of booking to secure the venue (If I am booking your venue on your behalf)   

  • You, the client, accepts responsibility for collecting monies and paying for all members of the group. I can not accept individual payments.

  • You, the client are responsible for ensuring group members are fully aware of the terms & conditions of their booking.

  • Payments is to be made via BACS transfer. Details will be provided at time of booking.

  • VAT - All payments due are inclusive of VAT (unless otherwise stated).

  • International Transactions - If processing the payment from abroad (outside of the UK) the sender is liable for all and any transaction charges / exchange fees.  

AMENDMENTS TO GROUP SIZE

  • I will try my best to accommodate any additional people wanting to attend the workshop. 

  • If the Booking Party arrives at the activity with an increased number of persons to those confirmed on the booking form I may not be able to provide the materials needed to offer them a place at the workshop. In this case I will have to decline them a place on the workshop. If I can offer a last minute place, payment via BACS or cash will be required upfront.

 

SAFETY AND BEHAVIOUR

  • Please keep in mind your own safety with tools and equipment you may be using. Felting needles are very sharp and need to be used with care. This will be explained to you at the start of the workshop.

  • I will be happy to help and may step in if I feel you are unable to use the felting needles safely. Please do not take offence at this; it is for your own safety​.

  • I am not liable for any injury sustained through misuse of felting needles. The safe use of the needles will be explained at the start of the workshop and it is your responsibility as the adult attending the workshop to use the needles responsibly

  • Children's party bookings - Children aged 8 upwards are able to have a party booked for them and also attend a party that they have been invited to. I do not accept responsibility if the child is under 8 and I have been misled to believe they are aged 8 and upwards. It is the parent's responsibility to ascertain whether their child is capable and sensible enough to use barbed felting needles. Children not listening to safety instructions, misbehaving or acting in a manner that endangers themselves and those around them will have their felting needles removed and /or be asked to leave the party/booking. No refunds will be offered.

AT THE WORKSHOP

  • Photographs - I may take photos at the session, please let me know before the session if anyone does not want to be photographed. Photographs may be used by The Woolly Rabbit in published / digital media, as well as The Woolly Rabbit's own social media / website.

  • Venue Space - I require a clear table space for you to all work and sit around. I am generally very flexible and can work within most spaces. Please let me know if a space you are providing differs from our requirements.

DELAYS, CHANGES OR CANCELLATIONS

  • Delays -

    • (i). If you (the group) are late arriving / starting a session, your session will still finish at the previously confirmed time. 

    • (ii). On the extremely rare (and unavoidable - due to circumstances beyond my control) I am late to your session, I will endeavour to provide you with your full session time, and will work with you to get the best time balance based on your plans following the session.

  • Changes to Booking -

    • (i). Where possible, I will try to accommodate any requests to amend the main event details, (including, but not limited to; location, workshop activity, event date, etc.), made after your booking has been confirmed but is more than two weeks away from the event, but cannot guarantee being able to do so. 

    • (ii). Should you need to amend the main event details, or reschedule the booking within the two week period leading up to the booking, I will endeavour to help but cannot guarantee being able to do so. 

  • Cancellation -

    • (i). If you (the group) chose to cancel, no refunds, compensation or damages will be due.

    • (ii). Cancellation or changes may be made by The Woolly Rabbit when safety conditions are compromised or due to unforeseeable circumstances. If cancellations occur in such circumstances I will endeavour to make every effort to reschedule where possible. If not possible I will arrange a refund.

    • If individual party/group members cannot attend they are welcome to give/resell their ticket to another interested person but please let me know. Refunds are not given. The individual is welcome to join in on another workshop on a different date or I can pass the project they would have made to the party/group leader so the individual can make there project at home.

    • Children's parties - no refund will be offered if you book more places than is required at the initial time of booking. No refund will be offered if a child(ren) are unable to attend the party. No refund will be offered if the party is cancelled by yourself.

  • Force Majeure - The Woolly Rabbit will not be liable or pay you compensation, damages or a refund if our contractual obligations to you are affected by any event which I cannot, even with all due care, foresee or avoid. This includes but is not limited to; war, or threat of war, strikes, riot, civil strife, industrial dispute, terrorist activity, natural or nuclear disaster, fire, adverse weather conditions, technical problems affecting transport or any similar events beyond my control.

DATA PROTECTION

  • Essential contact information (ie. name, phone numbers, and venue address) will be held by myself and conform with GPDR 

  • Any alternative contact details for other people within your party shared with me, must be done so with their consent.

  • I do not share your data outside of our organisation or with third parties.

Terms and Conditions for bookable workshops I advertise.

PAYMENT & REFUNDS

  • Payments are due at the time of the booking to secure your booking, 

  • Refunds -

  • .(i). Refunds will only be given prior to 14 clear days before the workshop is due to start. If you cannot attend within the 14 days leading up to the workshop you can resell your ticket to another interested person (please let me know you have done this) or you can join another workshop at a later date or if none of these options are available to you, we will make arrangements for you to collect the project you would have made so you can complete it at home. However, if you are cancelling within the 14 days prior to the start of the workshop I will endeavour to re sell your ticket on my my social media pages so you can have your ticket fee refunded  but I cannot guarantee the re sale of your ticket.

  • .(ii). Cancellation or changes may be made by The Woolly Rabbit when safety conditions are compromised or due to unforeseeable circumstances. If cancellations occur in such circumstances I will endeavour to make every effort to reschedule where possible. If not possible I will arrange a refund.

AT THE WORKSHOP

  • Photographs - I may take photos at the session, please let me know before the session if anyone does not want to be photographed. Photographs may be used by The Woolly Rabbit in published / digital media, as well as The Woolly Rabbit's own social media / website.

LATENESS

  • Arriving late to your workshop -

    • (i). If you arrive late starting a session, the session will begin without you and still finish at the previously confirmed time. This may affect the ability of you to start the workshop resulting in you having to leave. In this instance, you will be provided with the kit of what you would have made to take and make at home. 

    • (ii). On the extremely rare (and unavoidable - due to circumstances beyond my control) I am late to your session, I will endeavour to provide you with your full session time, and will work with you to get the best time balance based on your plans following the session.

  • Force Majeure - The Woolly Rabbit will not be liable or pay you compensation, damages or a refund if our contractual obligations to you are affected by any event which I cannot, even with all due care, foresee or avoid. This includes but is not limited to; war, or threat of war, strikes, riot, civil strife, industrial dispute, terrorist activity, natural or nuclear disaster, fire, adverse weather conditions, technical problems affecting transport or any similar events beyond my control.

SAFETY AND BEHAVIOUR

  • Please keep in mind your own safety with tools and equipment you may be using. Felting needles are very sharp and need to be used with care. This will be explained to you at the start of the workshop.

  • I will be happy to help and may step in if I feel you are unable to use the felting needles safely. Please do not take offence at this; it is for your own safety​.

  • I am not liable for any injury sustained through misuse of felting needles. The safe use of the needles will be explained at the start of the workshop and it is your responsibility as the adult attending the workshop to use the needles responsibly

  • Children's  bookings - Children aged 8 upwards are able to have a party booked for them and also attend a party that they have been invited to. I do not accept responsibility if the child is under 8 and I have been misled to believe they are aged 8 and upwards. It is the parent's responsibility to ascertain whether their child is capable and sensible enough to use barbed felting needles. Children not listening to safety instructions, misbehaving or acting in a manner that endangers themselves and those around them will have their felting needles removed and /or be asked to leave the party/booking. No refunds will be offered.

DATA PROTECTION

  • Essential contact information (ie. name, phone numbers, and venue address) will be held by myself and conform with GPDR 

  • Any alternative contact details for other people within your party shared with me, must be done so with their consent.

  • I do not share your data outside of our organisation or with third parties.

The terms 'I' and The Woolly Rabbit refer to myself Elaine Perry                                                                                                 Sept 2019

 

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Email: thewoollyrabbit@outlook.com